Shamma Matar Alnuaimi
Client Relations Officer
Profile summary
Client Relations Officer at E20 Investment, working under the Mahsool Project, with experience in managing farm owner communications, contract review and signing, and coordinating seasonal agricultural plans and monthly farm reports. Skilled in ensuring smooth service delivery and beneficiary satisfaction. Recently collaborated with Global Farms, supporting greenhouse temperature monitoring, proposal preparation, tender documentation, BOQs, and technical reporting. Assisted in visitor presentations and gained hands-on experience with data dashboards and project reporting tools. Strong academic and practical foundation in landscape design and sustainable agriculture, with contributions to UAE University’s Falaj Campus landscape and research in hydroponics, aquaponics, and in vitro grafting techniques.
Career highlights
Agricultural Excellence Award Winner: Achieved 3rd place in the Sheikh Mansour bin Zayed Agricultural Excellence Award for innovative desert garden design.
Recognized for Sustainability Research: Received the Khalifa Award for Education, recognizing contributions to sustainability-focused research.
Key skills
Professional experience
• Serve as the main point of contact for beneficiaries, manage contract preparation, review, and signing processes. • Coordinate service updates (e.g., electricity account changes). • Communicate seasonal agricultural plans and monthly reports to clients. • Provide regular updates, monitor client satisfaction and collect feedback through surveys. • Support marketing efforts and enhance client engagement.
- Serve as the main point of contact for beneficiaries, manage contract preparation, review, and signing processes.
- Coordinate service updates (e.g., electricity account changes).
- Communicate seasonal agricultural plans and monthly reports to clients.
- Provide regular updates, monitor client satisfaction and collect feedback through surveys.
- Support marketing efforts and enhance client engagement.